Overdue Alerts
added on December 24, 2009 by Adam Jacknow
Overdue Alerts
-There is no way I can find to send an alert (manually or
automatically) to one or all users that have multiple overdue tasks that either
"require your approval" and/or "assigned by you"
-There is no preference a user can select to get alerted one time or continuously that task(s) are overdue
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Link to this page
We recommend using the internal messaging system to alert users of overdue items. You can send a general message to a user with lots of overdue items from the "Messages" section of a project workspace or you can send a message linked to a specific item from the detail page of the item. Linking a message to a specific item (such as a task) is a nice way of automatically keeping related messages organized with the item. You can select to alert the recipient of the new message when sending it.
You can specify when to send a reminder when creating a task or milestone. We don't offer the option to continuously send out reminders for overdue items as this can quickly result in flooding a user's email inbox if they have lots of overdue items and would reduce their efficiency as they would have to deal with repeated notifications.