Site Instability Since April 9, 2008 Resolved

I want to let everyone know that we have been experiencing some site instability since April 9, when we had a hardware failure on one of our servers. The resulting instability is being caused by our automated recovery system which seems to need some tuning as it is now causing service problems instead of preventing it.

I want to apologize for the instability. We are working around the clock to get it fixed and want you to know that this is not the norm. If you have been materially affected by the instability, please contact me and we will try to make things right for you.

UPDATE: We believe that we have resolved all the stability issues. Thank you for your patience while we address this. We will be crediting everyone with a free week to make up for the disruptions.

Regards,
Tuyen Truong, CEO