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We have been working on a lot of infrastructure improvements to TeamWork Live the last couple of months so we have not been adding as many new features as we usually do. We did have time to make a few improvements, however, that we would like to share with you.
Exact Search
TeamWork Live now supports searching for an exact word. Previously, if you searched for the word completed, the search engine would return documents with the word completed, but it would also return documents with the words complete, completing, and completion. Now, if you put the word in double-quotes (i.e., "completed"), only documents with the exact word will be returned.
Permission Icons
We have updated and color-coded the permission icons to make it easier to determine the permission settings for items in your workspaces. When you move your cursor over the new permission icons, a tooltip showing the item's permission will now appear. When we first updated the permission icons, we put the permission icons next to the action icons (edit, delete, etc.) in the milestones and tasks pages. This made it difficult to easily see the permissions for all the milestones and tasks at once, however, as you have to move your cursor over each item to see its permission. We have been informed by many of you of the importance of being able to easily see the permission settings of all the milestones and tasks. With the latest update, the permission icons are now always visible and appear where the bookmark icons used to be (the bookmark icons have been moved to the end of each row). This should make it easier for you to see the permissions for all your milestones and tasks at once.
The new permission changes resulted in the removal of the ability to change the privacy setting for an item by clicking on the lock icon. To make up for it, we have added the ability to bulk change the privacy settings for tasks from the bulk update tasks page. Some of you have private tasks list that you use as templates to create actual tasks. Now you can duplicate the tasks list and use the bulk update tasks page to change its privacy settings at the same time that you assign the new tasks to your team members.
Messages
1. The messages section of your personal workspace now includes messages from all of your project teams. This brings the messages section in line with the other sections of your personal workspace in that they now all show your items across your project teams. As a result, you no longer have to go to each project workspace one-at-a-time to view the new messages for each project.
2. The search functionality for messages has been moved to a separate search box on the left hand side of the messages page. The message search functionality used to use the site search box but this was confusing because the search box would search messages when used from the messages page but would search the entire site when used from any other pages.
3. When you save a draft of a message, it now remembers whether the "Alert recipient(s) of this message via email" was checked or not.
Notify Via Email
The users you selected to notify via email when updating a milestone, task, or document is now remembered. As a result, when you update the item again, you no longer have to reselect those users as they will be selected for you. The selected users are also saved when you save a comment as a draft and return to it later to finish it.
Bug Fix
We fixed a bug where related items were not appearing if the item being viewed was not editable by the person viewing it.
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We have added many new features during the past few weeks in response to your requests. We hope you like the changes and thank you again for your continued support.
Report Enhancements
1. You can now specify on a per-team basis who can view time reports and whose times they can see. From the time report, click the "Settings" link to edit the settings. The report settings page will show you a list of all the teams you are administering. You can restrict reports so that team members can either 1) view their own time only or 2) view their own time and the time of all team members. You can also specify whether clients can view the time report. Group plan administrators can also specify the default time report permissions for new company teams by clicking the "Preferences" link from the "Company" page.
2. You can now filter the team status report so that it only shows teams that have uncompleted milestones or tasks.
Calendar
Team items in your personal calendar now show the team that they belong to. This will make it easier for you to see which team an item is for. Additionally, the iCalendar feed for your personal calendar also includes the team name in the title.
Milestones/Tasks
1. It is now possible to arrange your milestones in the milestones page. To do so, select "Arranged order" from the "Order milestones by" option. You can then drag-and-drop to reorder your milestones. The new ordering will also be reflected in the tasks page.
2. We have improved the way you can sort your milestones from the "Group by milestones" view of the tasks page. Previously, you could drag-and-drop milestones (and any associated tasks) to reorder them. This worked well when you only have a few milestones but required a lot of hand gymnastics with your mouse when you have a lot of milestones and tasks on the page. Now, instead of dragging-and-dropping to reorder milestones, you simply click on the up or down arrow to the left of the milestone name to reorder it.
3. We have separated the buttons for marking a milestone or task as completed into two separate buttons: 1) the "Mark completed" button will simply mark the task as completed and 2) the "with comment" button will display a form for you to add a resolution comment along with marking the task as completed. As a result, you no longer have to show the form unless you have a comment to add.
Messaging
You can now link a message to an existing item. Previously, you could only link a message to a new task. Now you can link a message to not only existing tasks but to any item in your workspace. This allows you to keep related messages together with the item it is about so that you can easily reference the message when you are working with the item. To link a message to an existing item, select "Link to new item" from the options menu for the message.
Preferences
You can now specify a default currency to use for entering hourly rates in for time tracking from your preferences.
Administration
1. You can now reassign the administrator role for a company to another user by selecting the "Company Information" option from the "Company" page.
2. Team administrators can now clear the activity history for a team they are administering. To do so, click the "Clear activity history" from the overview page of the team workspace that you want to clear the activity history for.
Site Branding
Administrators of group plans can now choose to display the company name alongside their company logo by editing the company preferences from the "Company" page. Previously, you could only display either the logo or the company name but not both.
Bug fixes
1. When you convert a milestone or a task to an event, the due date is now used as the start date and vice-versa. This was not being transferred correctly before, which resulted in the date being lost during the conversion.
2. There was a permission bug that prevent some users from approving a completed milestone or task. This has been fixed.
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Improved Interface for Process Workflow
We have revamped the interface for marking an item as completed and reopening a completed item in the detail page. The [mark completed] and [reopen] links have been replaced with buttons. When you click on the [Mark completed] or [Reopen] buttons, a form will now appear that allows you to enter an optional resolution or reopen comment, respectively (see screen shot below). Previously, to add a resolution or reopen comment, you had to click the "Add comment" link and then check the appropriate checkbox. We feel this new way is much clearer than before. We hope you will agree.
Approval Feature
You can now specify an approver for milestones and tasks. An approver will be asked to approve an item after it has been completed. Your dashboard will now show items that are ready for your approval. You can approve an item by going to its detail page, clicking the [Approve] button, entering an optional approval comment, and clicking save.
Improved Date and Time Format Support
For our international users, TeamWork Live now has improved support for date and time formats. The date and time format you select in your preferences is now applied throughout the entire application. For example, if you are in Europe and prefer your dates to be shown as "14/02/2008" instead of "02/14/2008", you can specify it in your preferences. The selected format will be used when displaying dates and in the date picker for selecting dates. The same goes for the time format and first day of the week preferences.
Miscellaneous
1. We have upgraded to a new version of our rich text editor. The new version provides for better bullet point support and a more consistent interface between the three web browsers that we support.
2. Clients can now view time reports even if they are on the Free Plan.
3. An activity history tab has been added to the page detail. The tab will show you all the activity that has been performed on a specific item.
4. The form used to add a comment will now show you the users that will automatically be notified via email of your comment. You can select additional users to notify if you wish.
Bug Fixes
1. Fixed a bug that was causing uploaded user and team pictures to be shrunk to too small a size.
2. Fixed a bug where the URL for an item was not appearing in the printer-friendly view if the item did not have a link name.
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We would like to wish everyone a Happy and Prosperous New Year! To ring in the new year, we would like to announce the following new features:
Dashboard Improvements
1. It is now super easy to update the due dates for upcoming items in your dashboard. To change a due, simply click on the date. A pop-up calendar will appear to allow you to select a new date.
2. You can now edit and send a message about an item in your upcoming list without going to its detail page first. Simply move your cursor over an item and the available options for the item will now appear.
Subtasks for Tasks
You can now add subtasks for a task. To add a subtask, go to the detail page for a task and click the "Add Subtask" link and enter a description for the subtask. Subtasks currently work the same way as the to-do items in the Note Pad feature: you can edit a subtask by double-clicking on its name and you can reorder subtasks by clicking on its name and dragging it up or down to its new position. You can take a look at the quick start video for the Note Pad feature for a demonstration of how this works. We are going to keep subtasks simple for now and make improvements as necessary.
Duplicate Associated Tasks When Duplicating Milestones
When you duplicate a milestone, you now have the option of also duplicating all associated tasks too. One use for this feature is to create a "template" milestone and its associated tasks for a process that you perform frequently. You can then duplicate the milestone each time you have to perform the process instead of creating everything manually.
Miscellaneous
1. We have updated the messages and comments feature so there is no longer a limit on how long they can be. Previously, there was a 4000 character limit for both. This should resolve some problems where forwarded emails were being cut off.
2. You can now specify whether a team member is allowed to duplicate a team when creating or editing a team (available on group plans only).
Bug Fixes
1. Clients can no longer view the personal calendar of team members (only other team members can view another team member's calendar).
We have big plans for improving TeamWork Live this coming year so please stayed tuned. Thank you again for your continued support.
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TeamWork Live will be down for maintenance this coming Friday and Saturday night (November 30th and December 1st) from 9PM to midnight PST (4AM to 7AM GMT). We will be upgrading our existing servers and adding additional servers to ensure that TeamWork Live stays responsive. We will be starting our next round of features development after the upgrade. We haven't forgotten about the feature requests you have made and hope to be able to address them soon!
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Many of you have been requesting additional storage for your plans. As a result of our recent upgrades, we can now fulfill your request AND at no additional costs to you. The storage space has been increased as follows:
| Plan |
Old Storage Space |
New Storage Space |
| Basic |
50MB |
200MB |
| Plus |
400MB |
1GB |
| Small Group |
2GB |
10GB |
| Medium Group |
5GB |
25GB |
| Large Group |
10GB |
50GB |
We hope you enjoy the increased storage space and thank you for your continued support.
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We have added a few features this past week that we thought were too useful to hold back on. We hope you find these features as useful as we have.
Link Message to New Task
We frequently receive messages from team members that require some kind of follow-up action. Previously, if we wanted to create a task for the message, we would have to go to the task page and create a new task from there. This was inefficient and it was not possible to tie the new task back to the original message. To make things easier, we have added a "Link message to new task" option that allows you to create a new task and link it to the conversation in one step.
Create Item Via Email Enhancements
We have made some major enhancements to create an item via email. You can now specify the following information when creating an item via email:
1. The workspace that the item should be put in.
2. The person responsible for the milestone or task.
3. The due date and due time for tasks and milestones.
See the create item via email help for more info.
Simplified Permission Settings for Quick Add/Edit
We have simplified the way you specify view/edit permission when using quick add or quick edit. Previously you could not specify whether an item is editable or viewable from quick add/edit. With the new change, it is now possible to specify whether an item is:
1. Editable and viewable by clients and team members
2. Viewable by clients and team members
3. Editable and viewable by team members only
4. Viewable by team members only
5. Private (viewable and editable by you and the responsible user, if any)
Miscellaneous
1. There is now an info icon  for each item in the milestones and tasks section that will show you the permission setting for the item when you move your mouse cursor over it.
2. The "Unfiled" and "Items Created Via Email" folders have been combined into "Unfiled/Items Created Via Email" folder.
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We are pleased to announce some new features that we have gradually released over the last couple of weeks. We hope these new features will help you run your projects even more successfully. Thank you for your continued support.
Add Link to Related Items
To make it easier for you to find related information, we have made it possible for you to link related items together. The detail page for every item now includes a "Related Items" tab. From the tab, you can create links between two items. The links are two-way, meaning if you add a link to one item, it will automatically be added to the "Related Items" tab of the other item.
Create Related Items
You can also create a new related item from the "Related Items" tab. You can use this feature if you need to attach more than one file to an item.
Add Participant
You can now add additional participants to an existing conversation by clicking the "Add participant" link. This option is useful if you sent a message to a team member but you later want to include another team member in the discussion. Please note that this option is only available if you are viewing a team message and the message wasn't sent to the entire team. Messages sent to the entire team will automatically include all team members.
Contacts Enhancements
1. You can now sort your contacts by company name.
2. You can also now add comments to the team member contacts.
Reports Enhancements
1. You can now view all the unassigned milestones and tasks across all your teams by selected "Unassigned" from the options for the open items report.
2. The team status report now shows the total hours logged and the time estimate for each team. You can enter the time estimate for a team in the Team Management page by editing the team.
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Now that we've finished our infrastructure work, we are back to fulfilling your feature requests. We have a lot of improvements to share with you this month.
Client Permissions
You can now specify permissions for clients. When creating an item, you will now see an option to make an item client-viewable. A client-viewable item has the same edit permission as team members. For example, if you make a task client-viewable and you have set the permission to allow team members to edit the item, then the client will also be able to edit the item. Learn more about permissions »
Rich Text Editor Support for Safari 3
We now support rich text editing for the Safari browser. This feature is still a little experimental so please let us know if you run into any problems.
Formatting for Messages and Comments
You can now apply basic formatting (like bold, italic, and underline) to your comments and messages. We also added support for basic lists and bullets.
Color-Coded Folders
Coinciding with the addition of client permissions, folders are now color-coded depending upon its view permissions. Folders that are only viewable by team members (and not clients) are now colored light pink. Private team folders that only you can see are now dark pink. Public personal folders that can be linked to and viewed without signing in are now colored light blue.
Select Multiple Recipients For New Messages
You can now select multiple recipients for new messages. Previously, you were limited to sending a message to one user or to an entire team. To select multiple recipients, select "Select multiple recipients..." from the "To" drop-down. You will then be shown a list of possible recipients. Simply check the boxes next to the users you want to receive the message.
Send Messages to Team Members Only Or Team Members and Clients
You can now specify whether a message to the team should include clients or not. To include clients in a team conversation, check the "Include clients" checkbox.
Comment Sort Preference
Comments are currently shown from the oldest to the newest. While this allows you to read comments as they occurred chronologically, you often had to scroll to the bottom of the page to read the latest comments. Now, you have the option of specifying in your preferences that comments be sorted from the newest to the oldest so that the latest comments are shown at the top.
We have many great features planned for next month so stay tuned. Thanks again for your continued support.
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You might not have seen many new features on TeamWork Live recently, but that doesn't mean we haven't been hard at work. We have been spending the last month improving our quality assurance and testing system so that we can provide you with a more bug-free product in the future. We are putting the finishing touches on the new system now. After the system is in place, you will experience much fewer bugs with each features release.
We will be getting back to adding your recent features requests starting in September. Here's to a bug-free future.
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