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Nov
12
2011

Removal of Personal Folders, New "Items Created Via Email" Page, and More

by TeamWork Live
We have completed the removal of personal folders and have just released the "Items Created Via Email" page. Removing the personal folders will make it less likely that a team member will accidentally put files in an area where other team members cannot access them. The "Items Created Via Email" page allows you to quickly access the items you created via email and file them in the correct projects and folders. We hope you like the new changes!

Personal Folders
The "My Folders" section has been removed. They were originally intended for you to use to organize your personal files and are separate from the "Folders" section of a project workspace. While useful, personal folders have caused a lot of confusions for many TeamWork Live users. Team members frequently put project documents in their personal folders accidentally, which results in their team members and clients not being able to find the documents. If you previously had folders and documents in the "My Folders" section, we created a new project called "Personal" for you and moved your personal folders into that project so you can still access them.

Items Created Via Email
We have completed the "Items Created Via Email" page which can be accessed from the "Admin" menu. The "Items Created Via Email" page is where we put the items that you created via email but haven't placed in a folder or made into a task yet. From the "Items Created Via Email" page, you will be move those created items into a project and folder or convert them into a task.

The "Items Created Via Email" page also has a wizard that you can use to customize the email address that you forward your emails to in order to create customized items. For example, it will generate an email address that you can use to create an item and put it in a specific project and assign it to a specific user. If you use Gmail, or any other email program that supports processing emails based on rules that you define (called filters in Gmail), you will be able to create a rule in your email program so that new emails from a specific client gets forwarded to an email address. We will convert the email into an item and process it according to the customizations that you specified in the wizard. Basically, the wizard will make it easier for you to create custom email addresses that you can use to integrate your business workflow into TeamWork Live.

Thank you for your continued support and stay tuned for more features coming soon.
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